TESTIMONIALS
"After working for the same employer for almost 20 years, that offered excellent health insurance benefits, I never had to give much thought into the process other than to make sure I renewed each year. Well, after my employment ended, I had to face what I considered the dreadful act of finding new health insurance mid-year before the looming deadline.
That's where Moon and the Thomas Family Agency stepped in. She took my case, met with me to discuss my situation, and soon after I was enrolled before the cutoff period. Moon made the process extremely easy and explained to me in terms that I could understand.
I was also able to recommend a friend to Moon who needed insurance sooner than I did and she got it all done! Thanks Moon, you have been a lifesaver and I am thankful I found you!"
-Tonya W., NC
"Ms. Moon is the best person when you need an advocate to fight for you. I have several serious illnesses that require expensive medicine. When you have to decide if you can buy your food or medicine, that is not a good thing. I recommend Ms. Moon for your insurance advocating needs. She searched until she found the right Medicare package for me. I will always be in debt to her."
-Renee M., GA
"I believe it is imperative that I express my appreciation and recommendation of the wonderful, personal, and professional experience of having Ms. Moon Thomas help me find healthcare insurance.
This is the second year I have used her, and I trust her. Ms Thomas asks the right questions to understand my needs and then she spends the time to go through the best options for my situation.
She is kind, patient, smart, funny, and professional. I will only use her for my healthcare and other life insurances. Thank you, Moon!"
-Lori B., TX
"Coming from a customer service background, I recognize exceptional customer service and working with Moon completely exemplified that. She was extremely thorough in explaining the different plans and kept it simple for us to understand.
Moon valued our time and made herself available when we had additional questions, which was a great help considering my wife and I both work full time.
We would certainly recommend Moon and her services as you will get nothing but the best from her!"
-Daniel & Valerie C., GA
"The service that Moon provides is very uncommon these days. This is a professional person that knows health insurance. I told her my needs and she provided multiple medical plans and explained each plan in detail for my understanding. She is very patient she also followed up with me in a couple of days to give me time to make my decision."
-Colin & Bernie R., SC
"Thank you for your time and patience during my search to replace both my medical and life insurance. I have not had to personally buy life and medical insurance since 2000. After I left my job in 2020 and my COBRA insurance policies expired 18 months later, I had to find replacement insurance.
My friend recommended Moon and I could not have been more pleased. She helped me navigate the insurance markets, which were new to me. Moon presented me with various options based on my requirements and helped me secure medical insurance mid-year 2022 and again for 2023, since my previous plan was no longer available for the next year.
The process was smooth, and I was able to start using the insurance immediately. Moon displayed the same assistance and helpfulness with the acquisition of a new life insurance policy. I was able to acquire insurance that I plan to keep even if I return to a job that offers cheaper group policies.
She helped me navigate the physical required by the company and set up the auto payment process. I'm very happy with the service Moon provided and will look for her assistance for any future insurance needs."
-Sharon W., NC
"Mrs. Moon Thomas is the most experienced MEdicare Representative I've had the privilege of working with. For the past five years I have relied on my own research to obtain the most up-to-date information on the plans I've had. Mrs. Thomas proved to be an invaluable resource for myself and others that I've referred to her. Sorting through the complexities of Medicare was a breeze with her help and knowledge."
-Remetta W., GA
"Working with Moon has been a walk in the park. I was able to obtain health insurance and life insurance which are two things I haven’t been able to obtain in the past two years. Not only was it quick but she throughly went through everything so that I was clear on what I’d be receiving . Moon’s patience is out this world because I know I had tons of questions. I couldn’t have asked for a better person to assist me with these things. I’ll definitely be referring her services to anyone in need."
-Kelz T., GA
"When I contacted Mrs. Thomas, I was assisting a friend who needed immediate assistance with life insurance for his mother. I explained the situation to Mrs. Thomas; she knew exactly where to start the process and connected with my friend. Moon Thomas quoted various life insurances, and didn’t just stop there, she offered detailed quotes and payment options that would fit my friend’s budget and specific needs.
Moon Thomas is an amazing agent, great character, professional, a good listener, trustworthy, and customer service driven. Moon Thomas provides exceptional service to her customers and makes the insurance purchasing process very easy and not stressful. She doesn’t hound you and allows you to make your own decision and get back to her when you’re ready; that’s the “WOW” factor for me because she didn’t worry us to death.
She saved us money, we got good coverage, and my friend’s mother is covered with life insurance; and all was done painlessly! I wholeheartedly recommend Mrs. Moon Thomas for your insurance needs, she is the consummate professional and so easy to work with!"
-Tamara S., GA
(470) 575-3701
Phone Number
4370 Lawrenceville Hwy, Unit 422, Lilburn, GA 30048
Mailing Address
info@tfainsurance.com
E-mail Address
© 2023 Thomas Family Agency. All rights reserved.